What should instructors do if their students see an "object reference" error when they try to access Vantage?

Modified on Fri, 28 Mar at 9:02 PM

Rarely, selecting a link in a Learning Management System to access Vantage can return the error: Object reference not set to an instance of an object.

Students who select a link in their Canvas, Blackboard, D2L, or Moodle course to access Vantage material and receive the "object reference" error should contact their instructor.

What can instructors do?

If instructors are informed of this error by students, they should contact Vantage support at lmssupport@sagevantage.com for immediate assistance.  






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